Valleywise Mychart Login (2024)

FAQs

Why won't MyChart let me log in? ›

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

If you forgot both your username and password, start with the username first. You will be prompted to answer some security questions to verify your identity so you can recover your username or password. If you still need help, contact your healthcare organization's MyChart support.

Some test results are not released to your MyChart account because of their sensitive nature. Your doctor determines which types of test results are able to be accessed through MyChart and which might require an in person conversation.

Patients that struggle with tech have a hard time with things like Pre-Checkin. Not customizable. Very hard to customize the solution to our organization's needs while ensuring upgrades are still possible. Not able to use facial recognition to log in as a patient/user.

If you are experiencing problems such as being logged out immediately after logging in, an extension or add-on in your web browser may be causing problems with MyChart. Use the links below to learn how to disable extensions and add-ons in some of the most popular web browsers.

Most likely, you have tried to access your MyChart account 5 times in a row using the wrong password. If you do this, for security purposes, your account is disabled. If your account becomes disabled, you should call 740-454-5008.

on family members who need extra help, all from your account. How Do I Access MyChart? On your computer, go to https://mychart.crh.org/ • On your mobile device, download the MyChart app. If you want to sign up for MyChart on your cell phone or another mobile device, download the mobile app on your phone first.

Hints on your password

Your password is different than your MyChart username. It is also case sensitive and must be at least 8 characters long, contain at least one number, and one letter.

All lab results are compared to a standard guideline for what is considered “within normal range.” These standards were developed as a guide but are not absolute. You will see an exclamation point (!) next to the result if it's outside of the normal range, but that isn't necessarily a cause for concern.

What does an H flag mean on MyChart? ›

If your blood counts fall outside of the normal range, which is shown in the “Reference interval” column, their values will be reported in the “Flag” column with an 'L' for low and an 'H' for high. The example CBC below shows that white blood cells, red blood cells, and platelets are all low. CBC WITH DIFFERENTIAL.

Flag A denotes adjusted lab test results.

The parent or legal guardian can no longer access your personal health information on MyChart. However, adult patients (18 years or older) can grant proxy access to other adults. Ask your physician or care team for more information about parent or legal guardian proxy access for adult patients.

For your security, your activation code expires after a set period of time and is no longer valid after the first time you use it. If you still have problems, email us at MyChartSupport@DoNotUse.DoNotUse or call our MyChart Patient Support Line at 1-228-809-6068.

MyChart works best on up to date browsers such as Microsoft Edge, Mozilla Firefox, Safari and Google Chrome. You can download several of these browsers for free.