Parts Specialist
O'Reilly Auto Parts Napoleon, OH
O'Reilly Auto Parts Napoleon, OH
2 weeks ago
See who O'Reilly Auto Parts has hired for this role
O'Reilly Auto Parts Napoleon, OH
2 weeks ago
- Report this job
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Essential Job FunctionsFollow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
Skills/Education/Knowledge/Experience/AbilitiesRequired:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
DesiredFamiliar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Retail
Referrals increase your chances of interviewing at O'Reilly Auto Parts by 2x
See who you know
Get notified about new Parts Specialist jobs in Napoleon, OH.
Sign in to create job alert
Similar jobs
-
Spare Parts Administration Specialist
Spare Parts Administration Specialist
Piaggio Group Americas
New York City Metropolitan Area
-
Automotive Parts Specialist
Automotive Parts Specialist
EchoPark Automotive
Houston, TX
-
VP, Parts Sales
VP, Parts Sales
Volvo Group
Greensboro--Winston-Salem--High Point Area
-
Automotive Parts Specialist
Automotive Parts Specialist
EchoPark Automotive
Thornton, CO
-
Automotive Parts Specialist - WORK AT HOME
Automotive Parts Specialist - WORK AT HOME
YourMechanic (Acquired)
Houston, TX
-
Automotive Parts Specialist - WORK AT HOME
Automotive Parts Specialist - WORK AT HOME
YourMechanic (Acquired)
Houston, TX
-
Automotive Parts Specialist - WORK AT HOME
Automotive Parts Specialist - WORK AT HOME
YourMechanic (Acquired)
Dallas, TX
-
Parts Specialist Motorcycle ATV Powersports
Parts Specialist Motorcycle ATV Powersports
Mountain Motorsports
Lithia Springs, GA
-
Automotive Parts Specialist - WORK AT HOME
Automotive Parts Specialist - WORK AT HOME
YourMechanic (Acquired)
Orlando, FL
-
Automotive Parts Specialist - WORK AT HOME
Automotive Parts Specialist - WORK AT HOME
YourMechanic (Acquired)
Phoenix, AZ
-
Parts Specialist
Parts Specialist
Savage, MN
-
Director of Spare Parts Sales and Operations
Director of Spare Parts Sales and Operations
Get It Recruit - Executive
Carrollton, TX
-
Dealership Parts Manager
Dealership Parts Manager
Key Auto Group
White River Junction, VT
-
Parts Manager - Saguaro Harley-Davidson
Parts Manager - Saguaro Harley-Davidson
RideNow Powersports
Tucson, AZ
-
Aftermarket/Used Parts Specialist
Aftermarket/Used Parts Specialist
Bramco Inc.
Knoxville, TN
-
Automotive Parts Specialist - WORK AT HOME
Automotive Parts Specialist - WORK AT HOME
YourMechanic (Acquired)
Dallas, TX
-
Parts Manager
Parts Manager
Sinclair Tractor
Sigourney, IA
-
Parts Specialist Motorcycle ATV Powersports
Parts Specialist Motorcycle ATV Powersports
Mountain Motorsports
Marietta, GA
-
Parts Specialist Motorcycle ATV Powersports
Parts Specialist Motorcycle ATV Powersports
Mountain Motorsports
Oxford, AL
-
Auto Parts Specialist
Auto Parts Specialist
Carl Black Automotive Group
Nashville, TN
-
Parts Specialist
Parts Specialist
Bondurant, IA
-
Specialist, Parts
Specialist, Parts
Lanco Group of Companies
Kapolei, HI
-
Automotive Parts Specialist - WORK AT HOME
Automotive Parts Specialist - WORK AT HOME
YourMechanic (Acquired)
Salt Lake City, UT
-
Automotive Parts Specialist
Automotive Parts Specialist
MEI Group
Arlington, TX
-
Parts Counter Specialist
Parts Counter Specialist
Bobcat of North Texas
Melissa, TX
-
Automotive Parts Specialist - WORK AT HOME
Automotive Parts Specialist - WORK AT HOME
YourMechanic (Acquired)
Boise, ID
-
Auto Parts Counterperson
Auto Parts Counterperson
ACES Iowa
Ashland, WI
People also viewed
-
Director of Spare Parts Sales Operations
Director of Spare Parts Sales Operations
Get It Recruit - Executive
Carrollton, TX
-
Parts Counter Sales
Parts Counter Sales
Ag-Pro Companies
Cleveland, TN
-
Parts Specialist II VDOT
Parts Specialist II VDOT
MANCON, LLC.
Colonial Heights, VA
-
Parts Manager
Parts Manager
Southeastern Equipment Company
Burlington, KY
-
European Auto Parts Sales
European Auto Parts Sales
Northside Imports Inc.
Farmingdale, NY
-
European Auto Parts Sales
European Auto Parts Sales
Northside Imports Inc.
Hempstead, NY
-
Experienced Subaru Parts Manager ($85 to $120k plus)
Experienced Subaru Parts Manager ($85 to $120k plus)
Bertera Auto Group
West Springfield, MA
-
Parts Specialist
Parts Specialist
Negaunee, MI
-
Sales Leader, Regional Parts Service & Vehicle Sales
Ford Motor Company
United States
-
Parts Specialist - Jaguar Land Rover Dallas
Parts Specialist - Jaguar Land Rover Dallas
Snell Motor Company
Dallas, TX
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub